Entry Point North has recently launched a new consultancy service in the form of complete training reviews aimed at the ANSP training sector. Scottish, Croatian and Austrian ANSPs are among the first to be reviewed.
Entry Point North has successfully delivered a comprehensive study to HIAL (Highlands and Islands Airports Limited) examining its ATCO selection and training scheme. HIAL is a licensed ANSP, which employs 50 ATCOs and operates 11 airports throughout the Scottish Highlands and Islands. The review examined the practices and procedures used at HIAL to recruit and select new ATCOs and OJTIs in relation to European and UK regulatory requirements and industry best practice. It also covered the management and delivery of Training in Unusual Circumstances and Emergencies, simulator usage and options for setting up training simulators at regional units.
“I am very pleased with the service HIAL received from Entry Point North. They did a very thorough review of our ATCO recruitment, selection and training processes and have provided us with valuable recommendations for improving the outcome of our training activities. In particular I would like to thank the members of the Entry Point North project team who conducted this review in a very professional and sensitive manner” - says Patrick Nolan, General Manager ATS at HIAL.
The Recruitment and Selection process at Croatia Control was the focus of a further recent review carried out by Entry Point North. A broader review, which will look into training as well as recruitment and selection, is soon to be undertaken by Entry Point North at Austro Control.
The reviews are conducted on site by dedicated training specialists with many years of experience who examine all parts of the training process – recruitment and selection, basic and rating training, OJT, assessment and unit training. During the review Entry Point North experts identify specific areas that are relevant to the study and interview key personnel. Regular site visits are performed at all levels of the organisation. In the end, a full report including findings and recommendations is presented to the client. Then it is up to the customer to incorporate the recommendations and thereby increase the success rate and overall quality and efficiency of training.