25-26 May, 2016(2 days)
at Entry Point North/Clarion Malmö Live, Malmö, Sweden

On 25-26 May Entry Point North hosted Management of Change Seminar in Malmö, Sweden, with more than 40 ATM Training, Management and Safety professionals representing 10 European countries.

We chose to discuss CHANGE this year, because it’s an inevitable part of safety critical industries like aviation and ATM. New technology, new regulations and new demands require organisations to adapt and adjust continuously. The seminar was honoured by many great speakers – research and operational experts in management of change area.

The event was opened by Entry Point North’s CEO Mrs Anne Kathrine Jensen, who introduced Entry Point North’s 10 years’ journey and the amount of extensive changes the organisation has been through. Mr Sten Winther, Chief of Quality Safety Management at NUAC, presented his experience with various changes within the ATM environment, within NUAC, COOPANS and SESAR. His presentation was followed by Mr Matthieu Branlat, Senior Scientist at SINTEF (an independent research organisation in Scandinavia), with interesting insights on cyber security, resilience engineering and the impact on the air transport industry. Mrs Jeanette Hounsgaard, Deputy chef of “Center for Kvalitet”, introduced the participants into FRAM (Functional Resonance Analysis Method) and its main principles and benefits using several real life examples of changes implemented within the health care industry. Finally, Mr Endre Berntzen, Head of training at Widerøe, delivered his presentation on the airline experiences with managing changes. We closed the evening with an Entry Point North organised dinner in Malmö city centre, where the participants continued with informal discussions and networking.

Day 2 started with associate professor at Lund University, Mr Johan Bergström, and his presentation on “Empowerment, responsibilisation or abandonment; where are our safety strategies heading?”, followed by Mr Steven Shorrock from EUROCONTROL talking about several reasons for failures to implement changes within organisations and introducing James Martin’s Seven Samurai framework. New tendencies within the competence assessment in consonance with Safety-II were described by Entry Point North’s Development Specialist Mrs Anne-Mette Petri. The seminar ended with Mr Anders Halskov-Jensen and his entertaining sum up on why changes often fail and how to avoid it.

We would like to thank to all the great speakers and participants for making this event a great success!

Agenda

Day 1 - May 25 (Entry Point North academy)
09.15Bus departure from Clarion Hotel Malmö Live
09.45 - 10.15Registration and coffee
10.15 - 10.30Welcome (Mrs Anne Kathrine Jensen, CEO, Entry Point North)
10.30 - 11.00Setting the scene (Mrs Anne-Mette Petri, Mr Anders Halskov-Jensen, Development Specialists, Entry Point North)
11.00 - 12.00How to manage changes in an environment that generally is unchangeable (Mr Sten Winther, Chief Quality Safety Management at NUAC)
12.00 - 13.15Lunch (optional tour at Entry Point North 12.45 - 13.15)
13.15 - 14.15A Resilience Engineering perspective on cyber security: insights for air transportation (Mr Matthieu Branlat, Senior Scientist, SINTEF)
14.15 - 15.15FRAM (Mrs Jeanette Hounsgaard, Deputy chef "Center for Kvalitet", Denmark)
15.15 - 15.45Coffee break including a group photo
15.45 - 16.45Thoughts of change or change of thoughts (Mr Endre Berntzen, Head of training, Widerøe's Flyveselskap AS)
17.00Bus departure to Clarion Hotel Malmö Live
19.00Dinner organised by Entry Point North
Day 2 - May 26 (Clarion Hotel Malmö Live)
09.00 - 10.00Empowerment, responsibilisation or abandonment; where are our safety strategies heading? (Mr Johan Bergström, Associate Professor at Lund University)
10.00 - 10.30Coffee break
10.30 - 11.30Return of the seven samurais: Systems thinking for change (Mr Steven Shorrock, Project Leader, Safety Development at EUROCONTROL)
11.30 - 12.15Competence assessment in consonance with Safety-II (Mrs Anne-Mette Petri, Development Specialist, Entry Point North)
12.15 - 13.15Lunch
13.15 - 14.15Why changes often fail - and how to avoid it (Mr Anders Halskov-Jensen, Development Specialist, Entry Point North)
14.15 - 15.30Panel discussion and sum up