In March Entry Point North delivered two Operational Supervisor courses to AEROTHAI (Aeronautical Radio of Thailand) in Malmö. The participants were Area, Approach and Tower controllers from various places in Thailand, some of whom had participated in a course by Entry Point North before. They were very motivated to take part in the course and finished it with good results.
The focus of the Operational Supervisor course lies on the management role of the supervisor and the roles’ contribution to safety. The courses covered the subjects of communication, leadership, conflict management, CISM, motivation, change management, just culture, stress and fatigue. The teachers on these courses are all experienced and active supervisors.
When different culture meets there are always interesting discussions and learnings for the participants as well as the teachers. We are excited to once again have delivered courses to AEROTHAI staff and look forward to continuing this cooperation in the future.