Assessor Refresher

T +46 40 694 43 00 - -

Course aim

This course is for qualified Competence Assessors who need to refresh their knowledge, so they can continue assessing colleagues/students in the operational environment. Furthermore, it increases understanding of competence assessment’s beneficial impact on safety and the development of the unit/individual.

Completing this course revalidates the participant’s assessor endorsement. If their assessor endorsement has expired, we can conduct an additional assessment of competence after the course-end. This renewal is done upon request and is not part of the course.

After completion of this course, the participants:

  • Can apply appropriate assessment tools and techniques.
  • Have a deeper understanding of the competence assessor role and responsibilities, including formal and informal requirements.

Course structure

In this 2-day course, we adapt the methods to the background of the students. This results in a blend of classroom lessons, group work/discussions, exercises, and case studies.

Content in brief

The course covers topics such as, but not limited to:

  • Course introduction in which we take account of the participants’ expectations and the participants exchange their assessment experiences.
  • Discussion of the participants’ previous assessment experiences.
  • Human factors: the necessary mindset for assessment, communication strategies, and the different levels of communication.
  • Regulations: reinforcing knowledge of EU regulations regarding general and specific requirements to obtain and exercise privileges of the assessor endorsement.
  • Role and responsibilities of the assessor.
  • Formal/informal assessor requirements as well as ethical challenges.
  • Competence and how it can be measured and assessed.
  • The connection between competence assessment and safety.
  • Relating regulatory requirements to the national/local requirements laid down in unit competence schemes.
  • Using performance objectives for assessing competence.
  • Practical training, in which participants apply communication strategies through exercises.


ATCO holder of the assessor endorsement or qualified ATS personnel who has completed an Assessor course.

Compliance with regulations

  • Compliant with Commission Regulation (EU) 2015/340.
  • Developed based on EUROCONTROL Guidelines for Competence Assessment edition 2.0, edition date 16.03.2005.
  • Approved by the Swedish National Supervisory Authority.

Assessor Ref

2 days
  • Prerequisites
    • Assessor
  • Scheduled dates
    • 17 - 18 Feb 2022, Virtual Classroom
    • 29 - 30 Mar 2022, Virtual Classroom
    • 3 - 4 May 2022, Entry Point North, Malmö
    • 20 - 21 Sep 2022, Virtual Classroom
    • 18 - 19 Oct 2022, Entry Point North, Malmö
    • 13 - 14 Dec 2022, Entry Point North, Malmö
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    Assessor Ref