MANAGEMENT OF AIR NAVIGATION SERVICES
MANAGEMENT OF AIR NAVIGATION SERVICES
Course code: TCVG-04
Duration: 5 days (40 hours)
Course code: TCVG-04
Duration: 5 days (40 hours)
MANAGEMENT OF AIR NAVIGATION SERVICES
Course aim
The aim of the course is to provide a solid knowledge of modern business management practices in air navigation services to help the participants guide their organisations to success. The global Air Traffic Management (ATM) industry is undergoing a major transformation with the objective of seamless air navigation services and enhancement of performance. This foundation course covers the key management areas of Air Navigation Service Provider (ANSP) activities and planning and provides examples and illustrations from ANSPs from around the world.This course is recommended for:
- Executive and senior managers in Air Navigation Service Providers
- Air Traffic Controller Officers (ATCO), operational staff, and supervisors
- Members of the Boards of Directors of Air Navigation Service Providers
Course objectives
Upon completing this course you will be able to:- Understand the Air Navigation Services regulatory and institutional framework
- Apply a business-oriented approach that uses strategic planning tailored for ANSPs
- Master the financial side of running ATM operations including managing charges and funding ATM infrastructure
- Be prepared for emerging issues such as corporate social responsibility, environmental issues, business continuity, cyber security, codes of conduct, conflict of interest, and social media
- Support ICAO’s objectives, in particular, the Global Air Navigation Plan
- Align with CANSO and IATA’s objectives for transitioning to the future
Course overview
The course duration is 5 days (40 hours) and it is available as a classroom or in-company course. The course comprises case studies and group exercises.Prerequisites
There are no prerequisites for this course.Content in brief
- Global aviation and ANSP issues
- Strategic planning
- ICAO Global Air Navigation Plan Doc 9750
- Financial planning and budgeting
- Corporate governance
- Organizational models
- Enterprise risk management
- Safety Management
- Economic regulation and ANS charges
- Managing an ANSP
- Financing an ANSP
- Capital projects
- Aviation System Block Upgrades (ASBU)
- Performance measurement and benchmarking
- Human resource management
- Corporate social responsibility and environment
- Business continuity and cyber security
- Code of conduct, fraud, conflict of interest
- Social media
- Transitioning to the future
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