PERSONAL CONFLICT HANDLING

PERSONAL CONFLICT HANDLING
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Duration: 1 - 3 days

Duration: 1 - 3 days

PERSONAL CONFLICT HANDLING

Course aim

There is a way to approach conflict in which we can reach a win-win situation and collaborate to reach a successful conclusion for all involved. This course focuses on bringing about an end to participant’s conflict situations quickly, cost-effectively and with as little discomfort as possible. The Personal Conflict Handling course will provide your participants with the skills, knowledge and awareness necessary to display a positive approach to conflict handling.

Course objectives

After completing the course, participants are able to:
  • Define and identify conflict.
  • Explain positions and interests and why conflict is so hard to resolve.
  • Identify the stages of conflict and the five methods of dealing with it.
  • Follow set approaches to handling conflict.

Course overview

Entry Point North offers Introductory (1 day), Intermediate (2 days) and Advanced (3 days) Personal Conflict Handling courses. A tailor-made course can be designed based on individual client needs.
Entry Point North
T +46 40 694 43 00
www.entrypointnorth.com
sales@entrypointnorth.com