Insights from our student resilience study and a new Human Factors course.
Generational differences in ATM training. Our take
We were invited to Radar Contact, the Air Traffic Management podcast by Global Airspace Radar, to talk about generational differences in training and team culture. In the episode, Karolina Frisk, Group HR Manager at Entry Point North, joins host Kasia Żmudzińska to discuss what our student resilience study revealed and how those insights shaped our new Human Factors course, Navigating Generational Differences.
What we discussed
Karolina shares how different age groups learn and communicate, and why small changes in classroom routines make a big difference in outcomes. The conversation connects research to practice, with concrete ways training organisations can apply these insights to improve performance and attract new talent to Air Traffic Controller roles.
Why it matters
Generational dynamics show up every day in ATM training. Clear expectations, relevant examples, and simple feedback loops help instructors meet learners where they are. This is the thinking behind our Human Factors course, which gives instructors practical tools to bridge styles, build engagement, and protect safety and quality in the long run.
Listen and learn more
Listen to the episode for the full conversation. If you want to turn ideas into practice, explore our Human Factors course Navigating Generational Differences. The course helps instructors and ATM professionals tailor teaching from Baby Boomers to Generation Z, bridge communication gaps, encourage collaboration, adapt to different technology habits, and support safety and efficiency in daily training.
Learn more and request details here!